Five9 has announced the availability of its Intelligent CX Platform on the Google Cloud Marketplace. This integration enables Google Cloud customers to streamline procurement and billing processes, accelerate their deployment on the Five9 platform, and maximize the value of their Google Cloud investment.
“Five9 continues to evolve and expand our routes to market to make it simpler for our enterprise customers to procure and utilize Five9 technology. Google Cloud Marketplace is a one-stop destination for enterprises, and we are excited that it now includes the Five9 Intelligent CX Platform,” said Dan Burkland, President and CRO at Five9.
The Five9 Intelligent CX Platform is a cloud-based contact center solution designed to help enterprises enhance customer engagement across various channels. This platform facilitates a personalized customer experience by leveraging artificial intelligence (AI) and automation for data collection, enabling the creation of intelligent, AI-powered customer interactions. With its robust capabilities and knowledge base, the Five9 platform is poised to deliver tangible and impactful results for businesses.
Five9 has also recently strengthened its European partner ecosystem by welcoming Assist Digital as a new partner, planning to distribute its solution in the DACH (Germany, Austria, and Switzerland) and BeNeLux (Belgium, the Netherlands, and Luxembourg) regions.
“Bringing Five9 to Google Cloud Marketplace will help customers quickly deploy and manage the Intelligent CX Platform on Google Cloud's trusted, global infrastructure. Five9 can now securely scale and support customers on their digital transformation journeys,” said Dai Vu, Managing Director, Marketplace & ISV GTM Programs at Google Cloud.
Some of the companies that have recently become available on the Google Cloud Marketplace are WorkJam and Invoca.
