Kore.ai has launched Express for its XO (Experience Optimization) Platform to provide a streamlined way for non-technical users in smaller businesses to leverage the full power of XO Automation to create AI chatbots and deploy a highly affordable contact center through XO Contact Center AI.
"As an established enterprise tech market leader, Kore.ai is excited to bring advanced AI technology closer to smaller businesses and organizations. ChatGPT and GenAI have shown the art of the possible and created excitement everywhere. XO Express turns the experience of building an AI Chatbot into an intuitive and fun-filled one, free of jargon. You don't need to be an expert or understand the intricacies of conversational AI. Anyone with a business idea can access the XO platform to build AI chatbots and create an affordable contact center. It allows smaller businesses the freedom to explore, innovate, and scale amid technological changes and rising customer expectations cost-effectively," said Kore.ai founder and CEO Raj Koneru.
Kore.ai's XO Express enables small businesses to leverage advanced conversational capabilities and drive better digital experiences, cost efficiency, and accelerated growth without the need for conversational or generative AI expertise.
XO Express AI Automation can deploy AI chatbots for any function across the customer lifecycle, including marketing, sales, support, etc. The solution also serves as a single conversational platform operating across multiple systems of record, enabling a consistent brand experience and avoiding the cost of managing AI Chatbots from various vendors. In addition, XO Contact Center AI Express helps companies build a contact center to better manage inbound voice calls and web chat.
The company offers a free trial to businesses to explore and experience building AI automation and contact centers.
