SAP and Microsoft New Generative AI Offering to Close the Talent Gap

SAP has announced that it will be using the latest generative AI advancements in collaboration with Microsoft to help companies solve recruiting, onboarding, and training challenges.

As part of their long-standing partnership, the two companies will integrate SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, along with Microsoft's Azure OpenAI Service, to leverage powerful language models that analyze and generate natural language.

"For years, Microsoft and SAP have worked together to help drive their customers' transformation journeys forward. SAP has long embedded AI into our solutions, and we're very excited about the opportunities generative AI unfolds for our industry and our customers. Today's announcement is one example of how we are bringing the power of generative AI to business, building on 50 years of trusted innovation for companies worldwide," said Christian Klein, CEO and member of the Executive Board of SAP SE.

The collaboration will aim to solve issues around manual, repetitive work surrounding today's challenges in the recruiting landscape. Companies will also benefit from generative AI capabilities that will help them close the gap between each employee's unique career aspiration and upskilling opportunities offered by an organization. These capabilities will attract the most qualified candidates for key roles and create personalized insights to keep them engaged from the onset.

"We have an incredible opportunity to deliver next-generation AI that will unlock productivity growth for every individual, organization and industry, including the human resources function. We're building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people," said Satya Nadella, Chairman and CEO, Microsoft. 

Recruiting and learning workflows simplified

To streamline recruiting and employee development processes, SAP will utilize the Azure OpenAI Service and data from SAP SuccessFactors solutions to generate compelling and highly targeted job descriptions. This way, people executives will be able to tweak job descriptions through Copilot in Microsoft Word along with additional content and bias checks. Then, the final job descriptions will be published in SAP SuccessFactors solutions to complete the workflow.

In addition, the Azure OpenAI Service API offers suggestions to interviewers within Microsoft Teams based on a candidate's resume, the job description, and similar jobs.

An integration between SAP SuccessFactors solutions and Microsoft Viva Learning is planned to enable employees to use Copilot in Viva Learning to conduct natural language queries and create personalized learning recommendations based on data and learning courses in SAP SuccessFactors. As a result, the SAP SuccessFactors portfolio will update automatically, providing companies with an updated view of the skills overview in their organization.