WorkJam has announced an expansion of its collaboration with Blue Yonder, a digital supply chain company, to integrate the strengths of Blue Yonder's Workforce Management (WFM) solution and WorkJam's digital workplace platform, offering significant benefits to their shared customers.
Previously, enterprise customers using Blue Yonder's Workforce Management (WFM) had access to WorkJam's Open Shift Marketplace. They can further enhance their frontline workforce management by leveraging WorkJam's integrated task management, two-way communication, and frontline learning tools to their full potential.
The collaboration with Blue Yonder was the next step in enhancing the experiences of frontline employees, as WorkJam had partnered with Qualtrics to provide businesses with real-time insights into the concerns, needs, and priorities of their frontline workforce.
“We’ve worked successfully with Blue Yonder for more than five years and are thrilled to hit this new milestone to offer the best solution on the market. By extending the integration of our solutions, we expand Blue Yonder’s offering and provide better value for headquarters and their frontline teams around the world. Our complementary solutions ensure that enterprises across the retail, supply chain, manufacturing, distribution, and hospitality sectors can equip their frontline workers with tools and technology that improve productivity, engagement and retention,” said Rich Halbert, Chief Strategy Officer, WorkJam.
With their expanded partnership, WorkJam and Blue Yonder are capitalizing on the complementary features of their platforms to deliver solutions to their expanding base of enterprise customers. These solutions cover the four essential aspects of frontline work: scheduling, task management, communication, and training and learning. This collaboration is instrumental in enabling customers to improve operational efficiency and achieve substantial returns on their investments in digital transformation.
"Blue Yonder is committing to continuous improvement and innovation to elevate efficiency and empower your teams through intelligent forecasting and streamlined scheduling, ensuring that the right employees at the right time are ready to delight your customers. Partnering with WorkJam allows our sophisticated machine learning microservices to create an optimal labor plan and for WorkJam to provide real-time execution and communication to the frontline – all in one seamless experience," Julie Hunt, general manager, Workforce Management, Blue Yonder.
