Artificial Intelligence

Google and Uber Expand Partnership to Boost Customer Experience

It’s Official: Microsoft Is Investing in OpenAI

ExamRoom.AI Picks Vonage to Deliver Remote Testing and Proctoring Services

Qualtrics Announces Manager Assist

Uniphore Boosts its Conversational AI and Automation Platform with New Capabilities

Revenue Intelligence Startup Gong Releases User-Trainable AI System for Customer Conversations

Dialpad Aims to Boost Agent Productivity with the New Launch

Medallia Partners with a Meal-Kit Subscription Company to Drive CX