Twilio Enhances Its Engagement Platform with Frame AI Integration
Only 20% of Managers Leverage AI Despite its Transformative Impact
Unbabel: ’Offering Support in a Customer’s Native Language is not a Luxury — it’s an Expectation’
Invoca Optimizes Call Routing and Boosts Conversions for Modern Contact Centers
8×8 Appoints Twilio Veteran Lisa Martin as Chief Revenue Officer
UJET Unveils Agent Mobile App for Seamless Customer Service Anytime, Anywhere
CallMiner Reveals New Real-Time Agent Guidance Features
JustCall Helps SMBs Boost Contact Center Performance with New Launch