Customer Engagement

Customer Support Translation Platform Language I/O Raises $8M

Weave Introduces Mobile Tap to Pay to Offer Flexible Payment to Patients and Clients

Khoros Launches Next-Level Communities Solution

8×8 Unveils New CX and EX Enhancements and Expands Global Reach

Kaleyra Adds WhatsApp to its US Offering

KPMG and ServiceNow Join Forces to Transform Finance and Procurement Operations

NICE Introduces ’1K Every Day’ Initiative, Making AI-Powered CX Accessible to All

UserTesting Unveils Certified Agency Partner Program