Customer Engagement

Merkle’s Merkury Drives Personalized Marketing with Snowflake Integration

Twilio Enhances Its Engagement Platform with Frame AI Integration

Cognizant and ServiceNow Partnership Aims to Build $1 Billion Joint Venture

UiPath Accelerates Automation with Advanced AI Capabilities

Neglecting Customer Retention Strategies is a Missed Opportunity, Survey Reveals

Invoca Optimizes Call Routing and Boosts Conversions for Modern Contact Centers

Salesforce Integrates Typeface’s Brand-Specific AI with Marketing GPT

Accenture and Microsoft Partner to Drive Innovation Across Sectors with Generative AI