Verint Enhances Fortune 500 Company’s AI Capabilities with Hybrid Cloud Bots
SoundHound AI and Perplexity Join Forces to Supercharge Voice Assistants
Morgan Freeman or Taylor Swift? Who Do You Want to Answer Your Customer Service Call?
Avaya Announces Acquisition of Edify
72% of Agents Demand AI: Is Your Contact Center Keeping Up?
Yellow.ai Launches Orchestrator LLM, Setting New Standards in AI-Powered Customer Support
Beyond the Call: Revolutionizing Customer Service for Today’s Digital Consumer
Sprinklr Announces a Host of AI-Driven Solutions to Enhance Customer Experience Management