Conversational AI (CAI) solution provider boost.ai has partnered with CX Effect, a CX-focused Technology Service Distributor (TSD) to enhance CX Effect's offerings with boost.ai's innovative hybrid AI platform, designed to deliver seamless and scalable customer interactions. boost.ai has previously joined forces with Lydonia Technologies and CallMiner.
Boost.ai hybrid AI platform combines conversational and generative models to deliver a powerful, safe, and scalable solution, enabling businesses to enhance their CX without compromising quality. With a focus on responsible AI development and industry certifications, boost.ai provides secure solutions for highly regulated industries like financial services, insurance, and the public sector, enabling the safe integration of generative AI.
"Business success in the next decade and beyond will be achieved by delivering seamless, safe, and hyper-personalized experiences for every single customer. CX Effect is the premier technology outfitter for CX solutions, and through them, we've unlocked a powerful new channel for businesses to explore how hybrid AI can elevate their customer journey. Now, businesses looking to refresh their CX strategy have access to an AI solution that delivers ROI within months and scales with their growth," said Nick Mitchell, Chief Revenue Officer for boost.ai.
Boost.ai's advanced platform architecture, coupled with CX Effect's CX optimization expertise, allows customers to expand their contact center capabilities at virtually no risk.
"Automation, 24/7 self-service capability, and hyper-personalized engagement are just a few benefits conversational AI offers to businesses aiming to enhance the customer experience. Today and in the future, AI will be integral in evolving CX across all sectors. By partnering with boost.ai, our partners can provide their customers with reliable, safe, generative technology that provides a seamless and trustworthy experience for both employees and customers," said Andrew Pryfogle, Founder and CEO of CX Effect.
