Dialpad has launched the updated version of the AI Sales platform, featuring the latest advancements powered by its proprietary language model, DialpadGPT. By analyzing over six billion minutes of business conversations from meetings, calls, and digital channels, AI Sales aims to refine the sales process. This vast dataset provides remarkable accuracy, optimizing every stage of the sales journey for sellers, managers, and businesses.
“By leveraging our proprietary dataset of over 6B minutes of business conversations and a unique real-time AI architecture, Ai Sales empowers sales teams to harness AI’s true potential to function seamlessly, close deals at scale, and increase bottom lines. Powered by DialpadGPT, Ai Sales provides customizable, tailored sales intelligence all in one platform, while keeping customer data private and secure, to allow sales teams to focus on their main priority – driving business growth,” said Jim Palmer, Chief Ai Officer at Dialpad.
Sales teams often manage around ten applications per deal, which distracts them from selling and forces them to focus on administrative tasks. AI Sales consolidate tools and provide sellers with customizable sales playbooks in the app, which guide them in qualifying opportunities, handling objections, and positioning solutions effectively against competitors. The platform captures conversations accurately, offering instant AI Recaps and next steps directly into CRMs for managers and sellers.
What are the key features of AI Sales?
Custom AI Playbooks and Scorecards: Sales leaders can design playbooks to guide sellers and maintain best practices. Built-in QA Scorecards facilitate rapid call reviews and highlight coaching opportunities.
Real-Time Coaching: Sellers receive instant feedback during calls, while managers can onboard new sellers swiftly and provide ongoing support with AI Coaching Hub and Intelligent Analytics.
CRM Automation: The platform automates data entry, logging interactions such as calls, AI Recaps, and results directly into CRMs like Salesforce, Hubspot, and others.
Performance Analytics: Advanced AI analytics and scorecards deliver insights on seller and team performance, customer engagement, and conversation analysis.
Accurate Forecasting: AI Playbooks and QA Scorecards enhance deal qualification, enabling sales teams to advance opportunities confidently.
