Medallia Appoints New Chief Revenue Officer 

Medallia has welcomed Ben Brewer as its new Chief Revenue Officer to propel its growth and market presence. Brewer is renowned for his extensive leadership roles in large sales organizations at companies such as Cornerstone OnDemand, SAP Concur, and Nintex.

“We are excited to have a proven leader with Ben's level of experience joining us and helping lead our next phase of growth at Medallia. His passion for helping organizations deliver personalized experiences and his ability to foster growth within his teams make him an exceptional fit for our organization and culture,” said Joe Tyrrell, CEO at Medallia.

This leadership change came only a few months after appointing Simonetta Turek as Medallia's new Chief Product Officer.

Brewer most recently served as the Chief Sales Officer at Cornerstone OnDemand, where he played a pivotal role in driving growth initiatives. His focus on helping clients across diverse regions and industries allowed organizations to harness Cornerstone's cloud-based solutions, facilitating employee upskilling and elevating engagement with customers and partners.

“Medallia is the leader in the customer experience space with a reputation for being on the cutting edge of world-class innovation and I can’t think of a more exciting time to join this organization. The new AI innovations that Medallia recently rolled out are going to rapidly increase the level of value that our customers can deliver. I am looking forward to leading a diverse and high-performing sales team that delivers value to clients across various industries and geographies,” said Ben Brewer, CRO at Medallia.

In a recent announcement at the Medallia Experience event, the company unveiled four groundbreaking AI innovations – Ask Athena, Intelligent Summaries, Smart Response, and Themes. These innovations are poised to revolutionize how organizations personalize customer and employee experiences.