Vonage has launched innovative SIP capabilities for SIP Trunking customers to enable developers and businesses to deploy flexible SIP trunks globally with ease, using AI-powered voice engagement tools through pre-built and low-code applications.
With Vonage's user-friendly SIP dashboard, businesses can set up elastic SIP trunks without needing on-site expertise. The platform provides extensive geographical reach, advanced number management, as well as robust security measures like digest authentication and media encryption.
Vonage AI Studio
The low-code platform enables for the creation of AI-driven virtual agents for efficient self-service and voice alerts, helping reduce the volume of live agent calls. AI Studio provides innovative ways for both agents and developers to improve customer interactions via automated voice and text solutions.
Vonage Code Hub
In addition, the Vonage Code Hub offers a library of prebuilt solutions for common communication needs, such as voice notifications and speech-enabled IVRs. The SIP dashboard integrates these tools, supporting features like call recording and sentiment analysis, enabling seamless AI-powered customer support.
Vonage Voice API
There is a wide array of AI-enhanced voice interactions through traditional coding techniques. The API supports automatic speech recognition in over 120 languages and offers text-to-speech and Websockets for integration with virtual agents, creating a more personalized and responsive customer engagement experience.
Vonage’s advancements in SIP capabilities provide businesses with powerful tools to enhance voice communication and deepen customer connections through cutting-edge AI technology.
