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Five9 to Acquire Contact Center Analytics Platfom Aceyus
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LiveRamp and Pinterest Partner to Enable Marketers to Reach More People Worldwide
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Qualtrics Digital Experience Analytics Is Now Generally Available
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OpenAI Will Power GenAI Capabilities within Twilio Customer Data Platform
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AWS Entity Resolution to Unlock Data Insights and Improve Business Outcomes
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Bring it on AI: 70% of Customer Service Professionals Unfazed by Potential Job Replacement
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Customer.io Unveils New Customer Data Platform
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All Talk, No Action: Almost 30% of Consumers Considered Switching Banks in the Last 6 Months