Contact Center

TaskUs and Zendesk Partner to Boost Customer Service with TaskGPT

8×8 Unveils AI-Powered Video Meetings for Enhanced Efficiency

3CLogic Integrates Voice AI with Medallia for Multinational Excellence in Contact Centers

Calabrio Acquires AI and Bot Analytics Company Wysdom

2024 Predictions: Is the Future of Customer Interactions Defined by Advanced Software?

Talkdesk Transforms Higher Education Customer Service with Smart Solutions

Calabrio Opens a Public Cloud in the Middle East

Data Shows Only 17% of Consumers Prefer to Interact with Live Chat