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Ada Now Leverages OpenAI for AI-Powered Customer Service

2023 Predictions: Tech in CX

Glia Is Now Accessible Through Jack Henry Platform

Try-Hard Brands Are Not Customers’ Favorites, New Report Suggests

NICE Launches an AIaaS solution, ElevateAI

TELUS International Launches a Virtual Recruitment Platform

LivePerson Enhances Conversational AI to Boost Customer and Agent Experiences