Moveworks, Carahsoft to Launch Employee Support Platform for Public Sector

Moveworks has partnered with Carahsoft, an IT solutions provider for government institutions, to deliver its conversational AI platform for employee support to the Public Sector. Carahsoft will serve as the Master Government Aggregator for Moveworks, which will make the company’s secure conversational AI platform available to the public sector through Carahsoft’s reseller partners and its Information Technology Enterprise Solution.

The partnership will give the public sector access to cutting-edge technology that will support a secure, compliant, and scalable conversational AI solution for employee support and more.

"Carahsoft has an impressive history supporting public sector agencies at the federal, state, and local levels, as well as in education and healthcare. To make conversational AI accessible to the entire Public Sector, we place a strong emphasis on security, compliance, and reliability. Together, we are delivering on this commitment in a manner that ensures the readiness and trustworthiness required to serve our Government and its workforce,” said Peter Barrett, Director of Federal Strategy at Moveworks.

Moveworks will help public sector employees reduce wait times for IT support or endless digging for information across different systems. The platform minimizes distractions and maximizes productivity by serving as a single place employees can go to for help and automates support issues end-to-end using advanced AI and best-in-class large language models. This way, employees will not need to learn multiple different systems and applications. Instead, they will only need to use their language.

“Moveworks built its platform on a foundation of security and compliance, while still leveraging the power of cutting-edge technology — like large language models, and generative AI. This solution enhances the potential of existing resources by making them available through natural language. By partnering with Moveworks and our resellers, we can bring the power of these innovations to the public sector for efficiency and ease of use without sacrificing the high security standards required of government agencies,” said Evan Slack, Sales Director who leads the Moveworks Team at Carahsoft.

Just recently, Moveworks launched Creator Studio, a no-code generative AI platform that enables almost anyone to create any use case in minutes by leveraging advanced large language models (LLMs). Being department, industry, language, and platform agnostic, the platform can connect to any system across the entire business and boost the productivity of all teams.