Weave has introduced its new innovative solution tailored for group and enterprise healthcare practices, including dental service organizations (DSOs), vision, veterinary, and medical groups. It aims to standardize operations, enhance efficiencies, and accelerate revenue cycle management across multiple locations.
“Increasingly, healthcare practices have more than one location, through organic growth, consolidation or acquisition. Weave is now optimized for enterprise organizations to empower practices to achieve operational excellence, drive revenue growth, and deliver an exceptional patient experience across all locations,” said Branden Neish, Chief Product and Technology Officer at Weave.
Improving revenue cycle management (RCM) velocity
The enterprise experience solution offers tools to streamline and improve revenue cycle management. Practices can create and distribute digital forms across all locations to improve first-time insurance claim processing, reducing staff workload and minimizing manual entry errors. A unified payment request system, accessible through a single admin login, supports text-to-pay, online bill pay, and in-office terminals. Multiple patient payment options, including buy-now, pay-over-time, and payment plans, help improve case acceptance rates and reduce accounts receivable.
Streamlining technology and office integration
Weave's platform consolidates phones, forms, reminders, texting, and team communication into one system, eliminating redundant functionalities. It ensures secure data exchange with authorized integration into various dental, optometry, veterinary, and medical systems. The user-friendly interface streamlines quick staff training and utilization.
Boosting performance with comprehensive analytics
The company provides robust analytics and reporting tools, allowing practices to evaluate trends, benchmark performance, and identify actionable data across locations. Practices can compare performance between locations to optimize revenue opportunities and export data to preferred systems for further analysis and integration.
Accelerating growth and patient engagement
Automated messaging across locations for missed calls, recalls, reactivations and appointment reminders helps in patient engagement. Centrally managed bulk texting and email marketing campaigns to enhance new patient acquisition, case conversion, and churn reduction. The platform also improves online reputation management with automated review collection and response tools.
Transforming central operations
Weave enhances operational efficiency with a single login to manage all locations and settings. Centralized communication is streamlined with messaging tags and a unified inbox for two-way text messages across locations. Reviews, faxes, forms, and appointment requests can be managed from one admin login, simplifying administration.
