SupportLogic Acquires Emtropy Labs to Improve Customer Support
Cogito Announces New Product Innovations
TTEC Digital Debuts InteractionSync for Amazon Connect
Bank of America Customers’ Accounts Wiped Clean Due to Glitch
Calabrio Appoints New CEO
AI-powered Chatbot Platform Inbenta Closes a $40M Funding Round
TTEC Digital Expands Partnership with Google Cloud
Verizon Business Adds New Features to its Virtual Contact Center Solution