
Inbenta Acquires Horizn, Broadening Its Customer Service Toolkit

Personalization vs Individualization: What’s the Difference?

Alida and Discuss Partner to Elevate CX Research Possibilities

Dialpad Announces DialpadGPT, Its Specialized LLM

Snorkel AI and Google Cloud Extend Partnership to Bridge AI Potential to Real-World Impact

Get to Know: Uberall

RingCentral Announces RingCX, Names New CEO

Yext Appoints New Chief Product Officer