UserTesting Appoints New Chief Financial Officer

UserTesting has announced the appointment of Mark Chamberlain as its Chief Financial Officer (CFO).    

Mark brings a wealth of experience, having spent over two decades in the software industry, specializing in finance and operations. His career includes notable achievements in senior executive roles, particularly within companies backed by private equity.

“I am excited to join UserTesting, a company that is at the forefront of digital transformation–and reshaping how companies build products and experiences with and for their customers. I look forward to contributing to UserTesting’s growth story and working alongside a talented team to drive financial strategies that enhance our market leadership and foster innovative solutions,” said Mark Chamberlain, CFO of UserTesting.

This change in the leadership team comes only two months after UserTesting appointed Jamie Anderson as its new Chief Revenue Officer.

Before joining UserTesting, Mark served as the CFO of Litera, where he played a crucial role in strengthening the company's financial foundations and adeptly overseeing all aspects of accounting, finance, and legal operations. His track record demonstrates a knack for guiding companies through periods of rapid growth, and he has successfully navigated multiple exits. Mark has held key executive leadership positions in finance and operations at companies such as Ivanti, Novell, and Corda Technologies (now Domo). He holds an MBA from the University of Illinois at Urbana-Champaign and a bachelor's degree in international relations from Brigham Young University.

“We are thrilled to welcome Mark Chamberlain to our team at UserTesting. His extensive experience and proven track record in guiding companies through growth and change make him the ideal person to lead our financial strategy. Mark’s strategic vision and financial acumen will be invaluable as we continue to scale our business and deliver outstanding value to our customers and stakeholders,” said Andy MacMillan, CEO of UserTesting.

In other news, UserTesting has introduced significant enhancements to its Human Insight Platform, including the general availability of AI Insight Summary, a GPT-powered feature within UserTesting AI.