Customer Engagement

8×8 Introduces Technology Partner Ecosystem

Ushur and Amazon Connect Integration to Enhance Agent Productivity and Customer Service

New Unbabel Solution Drives Next-Generation Multilingual Communication

Is Threads a New Place to Meet Your Customers?

KPMG and Microsoft Expand Partnership to Drive Innovation in Professional Services

Emplifi Summer ’23 Release Unveils Enhanced Automation, AI, and Commerce Features

JRNI’s AI-Powered Automation Transforms the Events and Appointments Landscape

Luxury Bridal Brand Picks Sprinklr to Boost the Shopping Experience